1. Operator and scope
The website is operated by Genius Nutrition SRL, trading as Vitaminlabs, Tamasi 20, 070000 Buftea, Ilfov, Romania, European Union. These terms concern use of the website. They do not replace a manufacturing, supply, development, confidentiality or other agreement entered into separately. Use our Contact Us page for questions about these terms or a proposed project.
2. Business information and enquiries
The website presents private label supplement and custom-formulation services to prospective business customers. Its current functions allow you to browse information and submit enquiries; there is no checkout or online payment facility. If you contact us for another purpose or in a different capacity, explain this so that the appropriate process can be identified.
3. No automatic contract or order
Submitting a form, receiving an automated acknowledgement or discussing a project does not, by itself, place an order, accept an order or oblige either party to proceed. Product specification, formulation, sampling, minimum quantities, price, delivery, quality responsibilities and any other commitments must be agreed through the relevant commercial process. An enquiry acknowledgement confirms receipt only.
4. Project-specific information
Descriptions, images and examples help communicate product and packaging possibilities. Illustrative media is not a technical specification or a guarantee of a particular formulation, ingredient, certification, stock level, production volume or outcome. Archived Journal content relates to its stated publication date. Ask our team to confirm information material to your decision. This does not excuse misleading statements or exclude duties that cannot lawfully be excluded.
5. Product claims and target markets
Website content is general information about product development, not personalised medical advice or approval of a product for a specific market. Product composition, labelling, claims and market requirements must be assessed for the particular project and agreed allocation of responsibilities. Nothing on the website permits a disease-treatment claim or substitutes for required product compliance.
6. Your enquiry and authority
Provide accurate contact information and only material you are entitled to share. If you act for a company, you should have authority to discuss the proposed project on its behalf. Do not impersonate another person or use their email address to generate unwanted messages. The website may reject incomplete, abusive or repeated requests.
7. Ideas, intellectual property and confidentiality
Sending a brief does not transfer ownership of your ideas, trademarks or materials to us. We need to use the information to assess and respond to the enquiry. Ownership, licences, exclusivity and confidentiality for formulations, development work and project outputs must be addressed in the relevant agreement. If a project requires an NDA or special handling, arrange this with us before sending trade secrets or detailed proprietary formulations through the general contact form.
8. Website content and third-party marks
The website’s text, design and media may be protected by intellectual-property rights. You may view it and make reasonable copies for evaluating our services, subject to applicable law and third-party rights. Commercial republication or reuse requires the appropriate permission. Retailer names and logos belong to their respective owners; displaying them does not itself establish a partnership or endorsement of Vitaminlabs.
9. Prohibited use
Do not use the website for unlawful content, fraud, harassment, unsolicited messaging, malware, attempts to obtain unauthorised access or interference with the service. Do not attempt to defeat security limits or misuse the enquiry form. Reasonable technical restrictions may be used to protect the service and other users.
10. Availability and external websites
We may maintain, improve or correct the website, and access may be interrupted. External links are provided for convenience; third-party services have their own conditions and privacy practices. We do not control their operation merely by linking to them. If a website error affects your enquiry, contact our team directly.
11. Responsibility and limitations
You should not rely on general website material as a substitute for an agreed project specification. Our responsibility for website use is governed by applicable law; responsibility for a commissioned project is also governed by its contract. Nothing here excludes liability for fraud, wilful misconduct or any responsibility that cannot lawfully be excluded, or limits mandatory rights. These website terms do not impose a blanket indemnity for simply submitting an enquiry.
12. Applicable law and disputes
These website terms are governed by Romanian law, subject to mandatory rules that apply. Please first raise a concern through our Contact Us page so we can seek a practical resolution. If a dispute cannot be resolved, jurisdiction is determined by applicable law and any valid separate agreement. Nothing here removes a court or remedy available under mandatory law.
13. Privacy and updates
Our Privacy & Cookies Policy describes personal-data handling, and our Cookies section describes browser technologies. We may update these website terms for future use. Updates to the website do not retrospectively alter a separate contract already agreed with a customer.